WALMART customers are raging over the store’s payment policies – and one experience left a shopper in tears. Despite countless calls from consumers for the retail giant to accept Apple Pay, Walmart still refuses to implement the digital payment service.

One customer recently shared that the store’s rule against Apple Pay left them on the brink of spiraling. “About to have a breakdown in @Walmart bc they won’t let me use my stupid app that I pay for just to use tap to pay for security reasons???” The shopper wrote on X. “They won’t enter my card manually bc my chip is broken. So I call to get help & the operator hangs up on me.” Another frustrated customer responded with a similar experience – and said they were so outraged that they walked out of the store. “I left a full cart of groceries at the checkout because of this. I never really go there anymore,” they replied. Apple Pay is accepted by over 85% of retailers in the US, but Walmart won’t join the trend as it stays loyal to their own digital payment method, the Walmart Pay App. The app stores customers’ debit, credit, and Walmart gift card information, allowing shoppers to have touch-free payments at checkout. Walmart’s CEO Doug McMillon said in an interview with Stratechery that the store restricts Tap to Pay options to encourage buyers to download the Walmart app – but said that the policy could change. .